| ■Shipping Methods |
Sagawa Express |  | |
| ■Postage/Fee |
Postage: ¥420 (include TAX)
COD Fee: ￥315
Free Shipping on orders over ¥5,500!
This pricing is for delivering inside of Japan only.
For international shipping, please click here.
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| ■Shipping Date |
COD and Credit Card: within 1 - 2 business days after an order is placed.
Bank, Post, Convenience Payment: within 2 - 3 business days after we receive the payment. |
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| ■Shipping Overseas |
International shipping will be sent with EMS.
Please look at the special shipping fee below.
| Total Amount |
Appx. Quantity |
Postage |
| ¥0 - ¥2,000 |
1 - 2 items |
¥1,000 |
| ¥2,001 - ¥5,000 |
2 - 3 items |
¥1,400 |
| ¥5,001 - ¥8,000 |
4 - 5 items |
¥1,650 |
| ¥8,001 - ¥14,000 |
6 - 8 items |
¥2,200 |
*We cannot send any COD to foreign contries. Bank payment, or credit card payment only.
*Customers are responsible for duty.
*Free shipping does not apply for international shipping.
*We cannot
ship to North America and Europe at present.
*If ordering more than 10 masks, please contact us. | | | |
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| ■Exchange/Return |
Please send us e-mail or call within 7 days after you receive an item.
We will not accept any exchange/return items after 7 days.
We will not process exchange/return if any item is returned without notice.
We cannot accept any exchange/return like these cases
- Size mismatch.
- Damaged item after delivery.
- If the item has worn out, or missing pieces.
If a customer want to return product/s, postage and fees will be customer's responsibility. |
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| ■Defects |
If an item or any piece is damaged or missing, please contact us.
We will send you a replacement as soon as possible.
In the case of defects,
shipping cost will be on us.
Please contact us within 7 days after you receive an item.
We will not accept exchange/return after 7 days. |
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| ■Address |
*Please contact us before you send returning item.
Mascott, Inc.
(Return & Exchange)
3-4-2 #206, Nishihara, Shibuya-ku, Tokyo, JAPAN 151-0066
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